1. ITIL – Information Technology Infrastructure Library
2. CoBIT – Control Objectives for Information Technology
3. Prince2 – Projects in Controlled Environments
4. PMBOK – Project Management Book of Knowledge
5. eTOM – Enhanced Telecommunications Operations Map
6. MoR – Management of Risk
7. eSCM-SP – eSourcing Capability Model for Service Providers
8. Six Sigma -- seeks to improve the quality of process outputs
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